Refund policy

Return & Refund Policy

At MedBed Therapy, your satisfaction is our top priority. We stand behind the quality of our products with a comprehensive guarantee designed to give you peace of mind.

1-Year Money-Back Guarantee

We are confident in the effectiveness of our products. If you are not completely satisfied with your purchase, you may return it within 365 days of delivery for a full refund — no questions asked.

How to Initiate a Return

  1. Contact Us
    Email us at 
    medbedtherapysupport@gmail.com
    with your order number and reason for return.
  2. Receive Instructions
    Our support team will respond within 24 hours with return instructions and the shipping address.
  3. Ship the Product
    Securely pack the item, preferably in its original packaging, and send it to the provided return address.
  4. Receive Your Refund
    Once we receive and inspect your return, your refund will be processed within 5–10 business days to your original payment method.

Return Conditions

  • Items must be returned within 365 days of delivery
  • Products should be in their original condition with all included accessories
  • Return shipping costs are the responsibility of the customer, unless the item arrived damaged or defective

Damaged or Defective Products

If your order arrives damaged or defective, please contact us immediately at medbedtherapysupport@gmail.com and include photos of the issue.

We will provide either:

  • A free replacement, or
  • A full refund, at no additional cost to you

Refund Processing

Refunds are issued to your original payment method within 5–10 business days after the returned item is received and inspected.

Please note: Your bank or credit card provider may take an additional 5–10 business days to post the refund to your account.

Contact Us

If you have any questions about returns or refunds, feel free to reach out:

VIP Card Refund Policy

All VIP Loyalty Card purchases are final and non-refundable.

Due to the digital nature of this product and the immediate access to exclusive benefits, no refunds, cancellations, or chargebacks will be accepted after purchase.

MedBed Therapy
Email: medbedtherapysupport@gmail.com 
Response Time: Within 24 hours on business days