Shipping policy
Shipping Policy
At MedBed Therapy, we are committed to delivering your order quickly, safely, and efficiently.
Free Shipping
We offer FREE standard shipping on all orders within the United States — no minimum purchase required.
Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Once your order has shipped, you will receive a confirmation email with tracking details.
Delivery Time
- Standard Shipping (Free): 5–10 business days
International Shipping
We ship worldwide. Delivery times for international orders typically range from 7–21 business days, depending on the destination.
Please note:
- Import duties, taxes, and customs fees may apply
- These charges are the responsibility of the customer
Order Tracking
After your order is shipped, you will receive a tracking number via email. You can use this to monitor your package at any time.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at medbedtherapysupport@gmail.com within 48 hours of the expected delivery date. We will work quickly to resolve the issue.
Digital Product Delivery
The VIP Loyalty Card is a digital product and does not require shipping.
After purchase, customers will receive their VIP access details via email. Please ensure that the correct email address is provided at checkout.